Contact
Click below to speak to a Diamond Consultant or customer service.
1 888-658-6372or
Live Chat8:00 am - 6:00 pm CST (Mon - Fri)
Click below to speak to a Diamond Consultant or customer service.
1 888-658-6372or
Live Chat8:00 am - 6:00 pm CST (Mon - Fri)
At Lumera, we want you to feel absolutely confident in your purchase. Below you will find a complete list of our guarantees and policies.
Our unique combination of assortment, pricing, education, and benefits makes Lumera the best place to buy a diamond. In fact, we believe it's the best way to purchase an engagement ring ring as well.
Whether you're buying a diamond loose, or placing it in a setting to create a one-of-a-kind engagement ring, we want to help you find exactly what you're looking for. Lumera’s philosophy and policies work together to make the entire process simple, transparent and risk free.
If you have any questions, or cannot find what you are looking for, please email us at customerservice@lumeradiamonds.com or call 1-888-658-6372.
Receive full price for your trade-in, for life -- because we want you to be completely satisfied.
MOREReceive up to $200 when you tell others about Lumera.
MORERead our most recent reviews from satisfied buyers.
MOREDetails on payment options and timing.
MOREHow we get your order to you fast, safely, and discreetly.
MORELearn about cancellations, exchanges, and returns.
MORESpeak to an experienced consultant by phone, email, or chat.
MOREFind out how we keep your information safe.
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